Privacy Notice

This privacy notice explains how Novah Group Ltd collects and uses personal information when you visit our website, contact us or apply to work with us. We are committed to protecting your privacy and handling your information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

Novah Group Ltd is the data controller for the personal information described in this notice.

Novah Group Ltd
80 Murray Place, Stirling, Scotland, FK8 2BX
Registered in Scotland, company number SC752935
Email: control@novahgroup.co.uk
Phone: 0330 043 2565

Our Data Protection Officer is Stuart Nicoll, who can be contacted at the address and email above.

Information We Collect

We may collect the following information about you:

  • Enquiry details – your name, business or organisation, email address, phone number and any details you include in your message when you use our contact form, email or call us.
  • Recruitment details – if you apply to work with us, your contact details, CV, work history, licences (such as SIA licences) and right-to-work information.
  • Website usage information – technical information such as your IP address, browser type, device and the pages you visit, collected through cookies and our website security tools.

How We Use Your Information

  • To respond to your enquiry and provide quotes or information about our services.
  • To deliver and manage services we provide to you or your organisation.
  • To assess applications for work and carry out pre-employment and right-to-work checks.
  • To keep our website secure and working properly.
  • To meet our legal and regulatory obligations.

Our Lawful Basis

We process your information on the following grounds:

  • Legitimate interests – to respond to enquiries, run our business and keep our website secure.
  • Contract – where we need your information to provide services to you or to take steps at your request before entering into a contract.
  • Legal obligation – for example, carrying out right-to-work checks.
  • Consent – for non-essential cookies, which you can withdraw at any time.

Cookies

Our website uses cookies, which are small text files stored on your device. Essential cookies are needed for the website to work and to keep it secure. Other cookies may be used to remember your preferences or to help us understand how the website is used. When you first visit the site, a cookie notice tells you that cookies are in use. You can block or delete cookies through your browser settings, although some parts of the website may not work properly if you do.

Who We Share Your Information With

We do not sell your personal information. We only share it where necessary with:

  • Our website hosting and maintenance providers.
  • The provider of our website contact form, which processes the details you submit so they reach us.
  • Professional advisers, regulators or authorities where required by law.
  • Clients, where you are placed to work on their site and they need relevant details.

Where these organisations process information on our behalf, they are required to keep it secure and use it only for the purposes we specify.

How Long We Keep Your Information

We keep personal information only for as long as we need it for the purposes above. Enquiry details are normally kept for up to two years. Recruitment and right-to-work records are kept for at least two years after employment ends, as set out in our Modern Slavery & Illegal Workers Policy, or longer where the law requires.

How We Protect Your Information

We use appropriate technical and organisational measures to protect your information, as set out in our Data Protection Policy.

Your Rights

Under data protection law you have the right to:

  • Ask for a copy of the personal information we hold about you.
  • Ask us to correct information that is inaccurate or incomplete.
  • Ask us to delete your information in certain circumstances.
  • Object to or ask us to restrict how we use your information.
  • Withdraw your consent at any time, where we rely on consent.
  • Ask for your information to be transferred to another organisation, where applicable.

To exercise any of these rights, please contact us using the details above. We will respond within one month.

Complaints

If you have concerns about how we use your information, please contact us first so we can try to help. You also have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or on 0303 123 1113.

Changes to This Notice

We may update this notice from time to time. This version was last updated on 20 October 2026.