About Our FastPark Services
Novah Group’s aviation operations were established within the FastPark environment at Edinburgh Airport, supporting one of the UK’s highest-throughput regional airports.
Operating within a live airport setting requires precision, responsiveness and strict adherence to established operational procedures. From vehicle intake and inspection to secure parking logistics and traffic coordination, our teams developed hands-on expertise within a regulated, time-critical aviation environment.
Peak Season Delivery Performance
During peak travel season (April–October), Novah Group has consistently achieved a 98.9% staffing fulfilment rate across deployed FastPark personnel.
In an airport environment handling approximately 17 million passengers annually, maintaining workforce continuity during seasonal surges is critical. Our ability to deliver near-total fulfilment reflects structured workforce planning, proactive resource allocation and disciplined operational oversight.
Structured Contract & Workforce Management
Service delivery is supported by dedicated contract management resource, ensuring alignment with airport operational standards and performance expectations.
We work in direct coordination with:
- Airport in-house operational teams
- Workforce planning departments
- Shift allocation and demand forecasting functions
- Supervisory and performance management teams
All personnel operate in accordance with established Standard Operating Procedures (SOPs)and are measured against agreed Key Performance Indicators (KPIs) relevant to punctuality, operational efficiency and service standards.
This integrated model ensures:
- Seamless workforce scheduling
- Clear communication and escalation channels
- Performance monitoring and reporting
- Continuous alignment with airport operational objectives
