About Our Security / Clearline Staff Services
Novah Group has established a strong operational presence within Edinburgh Airport, Scotland’s busiest airport and one of the UK’s highest-throughput aviation hubs.
Handling approximately 17 million passengers annually, the airport operates within a fast-paced and tightly regulated security environment where structured passenger flow and checkpoint efficiency are critical. Our Clearline teams support daily screening operations, contributing to organised lane management and sustained throughput during peak travel periods.
Why People Choose Novah Group
Specialised Clearline Expertise
Our staff are experts in Clearline operations, managing the critical baggage reconciliation and screening process to ensure that no prohibited items or unauthorised luggage reach the aircraft.
Flow Management Specialists
We go beyond traditional guarding by providing dedicated Security Support and Flow Hosts. Our teams are trained to manage queues dynamically, reducing passenger stress and preventing terminal congestion during peak periods.
Advanced Compliance and Vetting
Working airside requires the highest levels of trust. All Novah Group aviation personnel undergo comprehensive background checks and enhanced vetting in accordance with CAA and DfT standards, ensuring total regulatory compliance.
Customer Centric Security
We believe that effective security should not come at the cost of the passenger experience. Our staff are trained in advanced communication and conflict resolution, providing a “firm but fair” approach that maintains order while upholding superior service standards.
Novah Group’s Security and Clearline staff are an integral part of the airport’s “behind the scenes” and public facing safety infrastructure.
Our Clearline operatives work directly with sophisticated x-ray and scanning technology to monitor baggage feeds in real time. They are responsible for the meticulous reconciliation of bags to passengers, ensuring that every piece of luggage in the hold is accounted for and safe for flight.
Beyond the screening machines, our Security Support teams act as the frontline for terminal operations. Their duties include:
- Structured queue management
- Passenger preparation and tray coordination
- Lane reset and checkpoint organisation
- Peak-period passenger flow optimisation
- Professional front-of-house representation in regulated zones
Operating in a live aviation environment requires discipline, adaptability and consistency. Our sustained deployment reflects our ability to integrate seamlessly within established security frameworks while supporting operational performance at scale.
